i have a few thoughts about how the usps needs to move forward. in the short term, i see it as a necessity to stop from delivering mail on saturdays, and maybe even two of the four fridays every month. yes, this may cut down on labor hours for post office workers, but as communication streams become more efficient via the web, the usps needs to continue to adapt.
hasani, to your point, the people engagement piece is the biggest factor here. not only in your neighborhood (lee-miles), but more so in rural communities throughout the country. it may be common that the postal service is the only form of communication rural families use. with that in mind, i think the usps could become a consultant for these folks to help them adapt for a web based communication network. usps branches could team up with local libraries for a few months to offer awareness classes on why homes need to invest in a computer.
snail mail will always be around. i sincerely support usps, but facing an $11B deficit is hard for me to understand. top officials of the usps had to see the writing on the wall years ago. i think that should have been the time for technology improvements and community engagement. we now face a reactive approach to a major problem, as oppose to a proactive approach to a foreseeable problem (the later certainly preffered).